TechTips from Chef Antoine
Behind every great chef is a team of people who act as invisible helpers.Not many chefs know how to repair a food processor or change hats and act as waitress or grocer. So too, technical support is vital to the realization of your creation! Establish a good relationship with your tech team. Our own district Help Desk is located at http://www.stlcc.cc.mo.us/helpdesk/. You can also report problems at SLCC by dialing 5113. The website also has links to other sites for online information. Check there first!
How To Get ONLINE Technical Help
The Internet is chock full of sites that can help you out in a pinch. Live chat, message boards and FAQs abound. Sorting through all the informationcan be like drinking from a firehose, however. Try these sites when youcannot get through to your local Help Desk.
Bonus Tip: You can do a power search in most search engines bysearching on Help + "subjectname". Check out your search enginesadvanced options.
Questions to answer: Have I read the manual? Did I read the FAQ? Arethe cables hooked up properly? If the answer is yes, then call for help.For your own benefit and edification, it is good to try these first. Another big question is: where do your sudents go for help?
Tip One: Where do I put this tip? Image Usage Rights- Never make an assumption when dealing with found images, media or content. Understand Internet and copyright law. You can find extensive writings on the subject at http://home.earthlink.net/~ivanlove
Tip Two: Putting media on the web-The technology fot embedding media on the web is still in flux. RealAudio is the first audio streaming technology that really works- BUT the end user will have to have their plug-in and you will have to use a proprietary encoder to author the files and aRealServer to serve them up. Real Audio'swebsite has the details.
Tip Four: You can distribute sets of bookmarks in several ways.The easiest is to create a simple html document by using the Save As command from the file menu while within the Bookmark window in your browser. You can publish this on the web, attach it to an email as a textfile, or even distribute it via a floppy disk. You can also import such files into your current bookmark file instead of typing urls in until yourhead hurts.
Tip Five: The files you see with the .zip (PC) or .hqx (MAC) extension have been compressed with a file compression utility- you need either WinZip or pkunzip to decode them. Get a programlike Stuffit or pkzip to compress largefiles for easier transport over the net.
Tip Six: Quicktime movies must be"flattened" before they can be viewed from the web. This changes the Mac resource fork so they can be read by all platforms. Premiere has a flattening feature or you can get FlattenMoov from the web. make your movies small in pixels (160x120 or less) and infilesize. Low fps rates help too. Always work from a high quality original. Warn your audience about incoming filesize, type and player requirements in advance. Realize that many end users still do not have boxes that can play audioor video.
Tip Seven: If you are considering including non streaming audio and video clips on your site, remember that they will be downloaded- so adhere strictly to an 8 dot 3 naming convention.
Tip Eight: Remember that you'll need your webmaster's help with setting up interactive forms, server extensions and/or mime types. These must be set for serving up media that require plug in technologies.
Tip Nine: Pre-Chew Charlie says NEVER recompress an already compressed movie or sound file! A faux pas, I gay-ron-tee!