What the Chef has been up to: 2003- the year from HELL
I put this together in the midst of 4 student pleas for help so hope
it makes sense!
Situation: My main charge is to continue
to design, develop and deploy instructional technology media tools
for the college
Tasks: Leadership role in the analysis
of needs, audience, goals, resources, and alternatives in the development
of multimedia instructional materials, online instruction,
and collaborative projects.
*Develop courseware and new media, establish protocols for evaluation of instructional
*Develop and deliver training for faculty and staff in pedagogy, new media, and
Actions: To begin the year I conducted summer Blackboard training for
Conducted a 2 hour "Hands-on" Blackboard session
for 5 new faculty
10 faculty trained in Photoshop Elements
I created several props for the theatre's production of A Raisin in
Worked on several PPT shows for CTL Lunchtime series that won Innovator
of the Year award.
Created ten different presentation CD's for Lisa Jacobsen in class
Major work on PPT presentation for League For Innovation '03.
I also created CD/video training media for basic Blackboard concepts
for League presentation.
I helped with the Archway portal redesign for the Library.
Maintained a Travel log for Mike Fuller while out of country
Theatre Sound effects CD
Mosley Pottery Techniques DVD
Biotechnology at St. Louis Community College DVD
Sculpture Critique DVD
North County Cares DVD
Successful migration of old ChemTech CD into new format.
Design of ChemTech Assessment and Gap Analysis website.
Results: I was able to generate and complete the
above tasks in accordance with the charge.I am fast becoming a one
man show. With cutbacks, I am without help and had to also take a cut
in pay since teaching courses for the college is no longer viable given
the demands on my time.Clients are happy and I am overworked.
Situation: A Blackboard migration of data goes awry
two weeks after our Blackboard Administrator leaves the district.The
process involved a month of identifying courses that needed
to migrate and copying courses by hand in preparation for the
December 2002 migration
to 5.5. This process was a disaster and a lot of wasted effort
as scripts provided by BB did not run properly and the ensuing
first three months
of the semester was one long stint as a faculty and student help
Tasks: Things took quite
a nasty turn this year:
Search and rescue of lost data and indiviuated interventions, troubleshooting
and manipulation of courses in Blackboard which I was assigned when
Campus LMS administrator left.
I also inherited the dubious Blackboard Faculty/Staff and student
Dozens were helped individually with Blackboard course design and media
production. Also many users who want to use Blackboard in a non standard
fashion were accommodated. This will not continue if I have any say
I redesigned the hundreds of Blackboard help pages that have been
created over the past two years and wrestled them into a manageable
form after much effort.At the district programming level new scripts
and confliting commands were fixed with the help of a reporting system
I devised to get information to the sysop with enough context to allow
him to track recurring issues.
Spring training offerings were not well attended due to ongoing Blackboard
issues that stymied most users. I completed Photoshop Elements training
for 4 individuals and worked with hundreds of Blackboard issues.
Student helpdesk work went into hundreds of phone, web, and personal
contacts from students having difficulty accessing the new system.
were dealt with on an ad hoc basis. Contact with the other BB Coordinators
required many meeting and close to thousand email messages. I also
lots of time troubleshooting and beta testing the migrated mess on
the fly-while it was online- which should never have happened if proper
testing had been done and which I would have recommended if I had been
part of the process at that time. Ideally a second pilot site with
advanced users as testers of simulated courses would have aided in
isolating the broken scripts in a secure environment.
Results: We weathered the storm and the new version
of Blackboard is gaining approval slowly. We saw our user base double
with the transition
to Bannerweb generated course shells and population with student information.
Our early adopters are unhappy with the level of control they lost,
but the corruption of data and redundancy of student records will subside
with the new system.
While I realize we were between a rock and a hard
place with a major migration
the only person who could pull this off, I look forward to the new
SID taking over Blackboard Administration and any web maintenance
Commentary from Evaluation for the year by me:
"I am a creative individual
at heart with rather extraordinary skill set that is not being utilized.
me on several
to consider changing jobs to a location where I can continue to
produce and grow professionally and help people learn. The thing that
kept me here is the hope that things will change coupled with the
I have had a number of bad jobs in my life but my present duties
as Blackboard administrator/ student helpdesk is not in keeping
I view my purposes to be. Hopefully next year will hold a better
horizon for me personally and professionally."
Currently designing training in IMovie and SmartBoard
for Faculty as well as a new round of Blackboard and advanced MS
Continuing with a new semester of BlackBoard course copying and daily
Evaluators response comments:"I will try to help find
outlets for Anthonys
creativity and extraordinary skills. Now with another person to help
carry the load this may be a little easier."
2003 Performance evaluation comments:
Forecasting and Planning-“Anthony has filled the void left when
Ron Farson left for Webster just before the move to the new edition
Organization and Administration-“Keeps many activities in the
air and in order at the same time. His organizational skills are good
models for others.”
Follow-Up and control-“Monitors activities and follows up with
clients. Clients frequently comment on his ability and quality of Anthony’s
Communications-“His communications are clear and patiently delivered.”
Problem Solving-“Anthony seeks new creative and innovative solutions
while keeping in mind the student user.”
Relationships with superiors-“Well respected throughout the college
and has done much work on the other campuses.”
Relationships with Peers-“Works well with and is respected at
all levels. Forges college wide relationships.”
Goal Orientation-“Hard working and dedicated, Anthony also continues
to provide instruction for faculty and students using Blackboard. Rarely
Training an development of Others-“His workshops and individual
training efforts are well respected. Rarely equaled.”
Stimulating Motivation in Others- “He is a positive influence
by his attitude and drive.”
Job knowledge- “Seeks out training and professional development.
He is a production software expert.”
Creative ability-“Anthony finds fresh approaches to the different
problems brought by clients.”
Cooperativeness and adaptability- “Works well in the light of
conflicting schedule demands and desires of client faculty and staff.”
Initiative- “Very professional.”
Leadership ability- “Works well across the district. A good example
of the one college attitude is his work with campus ID’s from
the other locations.”
Personal development- “A model for lifelong learning.”
Mission-“Mission focused, Anthony is a positive influence on
Ethics-“Clearly respects the ethics that bind our profession.
Tracking with the Magic Chef